At SavedSkin Cosmeceuticals, your satisfaction means everything to us. Each product is created with care, and because we’re committed to maintaining the highest standards of hygiene, safety, and product integrity, all sales are final and non-refundable.
Once an order has been confirmed, we’re unable to accept returns, refunds, or exchanges. This applies to all items, including those purchased during promotions or sales. We also don’t process refunds for reasons such as personal preference, allergic reactions, or how a product performs on your skin, as individual results may vary. We encourage you to read each product description and ingredient list carefully before completing your purchase, and our team is always happy to help guide you if you need extra support before ordering.
If your order arrives damaged, faulty, or incorrect, please reach out to our customer care team within 48 hours of delivery. Be sure to include clear photos and your order details so we can review and resolve the issue quickly.
At SavedSkin, we truly care about your experience. Our goal is to make sure every step—from choosing your products to using them—is guided, transparent, and supported.